Shipping & Returns
Shipping Policy
Shipping Policy
At Mahira Honey, we aim to ensure a seamless and satisfactory shopping experience for all our customers. Here's everything you need to know about our shipping policy:
Shipping Destinations
We currently offer shipping within the India. We are continuously working to expand our shipping destinations to serve our customers better.
Processing Time
Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that processing times may vary during peak seasons and promotional periods.
Shipping Methods
We partner with reliable shipping carriers to deliver your orders safely and efficiently. Standard shipping options are available, and expedited shipping may be offered for an additional fee during checkout.
Shipping Rates
Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping costs for your order during the checkout process before making payment.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. This allows you to monitor the status of your delivery and estimated arrival date.
Delivery Time
Delivery times vary depending on your location and the shipping method selected. Generally, orders are delivered within 3-7 business days from the date of shipment.
Shipping Restrictions
Unfortunately, we are unable to ship to P.O. boxes or APO/FPO addresses at this time. Additionally, we do not offer international shipping.
Shipping Delays
While we strive to deliver your orders on time, unforeseen circumstances such as extreme weather conditions or carrier delays may occasionally impact delivery times. We appreciate your understanding and patience in such situations.
Missing or Damaged Shipments
If your order is missing or arrives damaged, please contact our customer support team immediately. We will work swiftly to resolve the issue and ensure your satisfaction.
Contact Us
If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer service team. We're here to assist you with any inquiries you may have.
Thank you for choosing Mahira Honey for your honey needs. We appreciate your support!
Return & Exchange Policy
Return and Refund Policy
At Mahira Honey, we are committed to providing our customers with the highest quality products and exceptional service. While we strive to ensure your satisfaction with every purchase, please note that we do not accept returns or offer refunds for change of mind or buyer's remorse.
Quality Assurance
We take great pride in the quality of our honey products. Each batch is carefully crafted using natural production methods to maintain its purity and flavor. If you believe that you have received a defective or damaged product, please contact our customer support team within 7 days of receiving your order. We will work diligently to address any concerns and ensure your satisfaction.
Missing or Incorrect Items
In the rare event that your order arrives with missing items or incorrect products, please notify us immediately upon receipt. We will investigate the issue and arrange for the correct items to be shipped to you as soon as possible at no additional cost.
Contact Us
If you have any questions or require further assistance regarding our return and refund policy, please don't hesitate to reach out to our customer service team. We are here to help and ensure that your experience with Mahira Honey is nothing short of delightful.
Thank you for choosing Mahira Honey for your honey needs. We appreciate your trust and support!